Residents Payments Portal
Pay your way,
on your time.
Humanly Parks residents pay through our secure online portal, hosted on Rent Manager. Sign in below, or read on for how it works.
Opens in a new tab at victor.twa.rentmanager.com
What you pay
Each month, residents pay a single transparent lot lease that covers the land your home sits on, community roads and shared infrastructure, trash removal, snow plowing of community streets, and the local team that keeps the neighborhood running. Home mortgage payments (if any) are paid separately to your lender.
Ways to pay
Four ways to send your payment.
Recommended
Online via the resident portal.
Pay by bank transfer (ACH) or debit/credit card. View your ledger, set up autopay, and download receipts any time.
Sign inHands-free
Autopay.
Set it once in the portal and we'll draft on the same day every month. You'll still get a receipt by email.
By mail
Check or money order.
Mail to: 1173 Pittsford Victor Rd., Suite 175, Pittsford, NY 14534. Please include your community and lot number on the memo line.
In person
Drop-off at the office.
Office hours are Monday – Friday, 7:00 am – 3:00 pm. Cash is not accepted — check or money order only.
Key dates
When payments are due.
- 01
Due on the 1st of each month.
Lot lease and any other monthly charges post on the 1st. Autopay drafts on the 1st by default.
- 02
Grace period through the 5th.
Payments received by the 5th are on-time. Late fees may apply after the grace period — exact amounts are in your lease.
- 03
Trouble paying? Reach out first.
If you're going to be late, a quick message to your community team almost always opens better options than waiting until the notice arrives. Whatever's easier for you — call, text, or email.
Texts go to your community team during office hours (M–F, 7am–3pm). We usually reply within a few hours.
First time signing in?
Setting up your portal account.
- 01
Find your welcome email.
New residents get a portal invite from no-reply@rentmanager.com after move-in. Check spam if you don't see it.
- 02
Set your password.
Click the link in the welcome email and create a password. Your username is the email on file with the office.
- 03
Add a payment method.
Add a bank account or card and (optionally) turn on autopay. That's it — you're set for the month.
Can't find the email or having trouble signing in? Reach out and we'll resend it within one business day.